MWAKIO, C. N.; MINJA, E. J. ISO 9000 Certification: Some Lessons from a Large Firm in Tanzania. Business Management Review, [S. l.], v. 11, n. 1, p. 98-119, 2007. Disponível em: https://bmr.udsm.ac.tz/index.php/bmr/article/view/5. Acesso em: 2 may. 2024.